CheapOair is an online travel agency that allows customers to book airfare, hotel rooms, rental cars, and vacation packages online, on its mobile apps, by telephone or live chat. Since 2005, CheapOair has helped budget-savvy travelers explore the globe at a discount. CheapOair has become one of the top 5 online travel agencies in the United States and is the number 2 online travel agency in flight volume. CheapOair's parent, Fareportal, operates six call centers in the United States, Mexico, the Ukraine and India employing more than 3,000 customer care agents.
Initially CheapOair advertised its services only through digital marketing channels. 2010 was the first time CheapOair launched a dedicated ad campaign in offline channels with a television advertising campaign. In 2011, the agency released the CheapOair app for iOS and Android devices. The app achieved the million-download milestone at the beginning of 2013. By 2016, the app had been downloaded roughly 5 million times. CheapOair has won a number of awards including those from Travel Weekly, The Stevie Awards, and the International Service Excellence Awards. CheapOair has also been criticized by Consumer Affairs due to complaints around difficulties reaching customer service, often resulting in excessive fees when attempting to change ticket information.

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